Snedhepl: Fix Promo/World Event notification system PLEASE!!!

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Originally Posted by Snedhepl

It does take that long to fix and it is still being investigated. Believe me I wish it were simpler, I'd have less gray hair! I do very much appreciate all the reports people are putting in and I continue to monitor this thread. As for why this is taking a while to fix: It's something that only occurs on certain live servers and only occurs while servers or the promo events spin up (which is to say approximately twice every 3-4 weeks depending on promo schedule). Additionally we're looking for something that -isn't- there rather than something that is which further complicates matters. Imaging stepping into a room where people have placed thousands of objects. You step in and get to observe what's there, then you step out and someone removes the object then tells you to figure out what they took away.

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Originally Posted by GolfWang

This issue has been around for quite some time now, it has have been reported, and has been discussed and got told "its being investigated and worked on". I cant believe this really takes that long to fix.. (For atleast 3 promotion events in a row)

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Snedhepl: Fix Promo/World Event notification system PLEASE!!!

Snedhepl: Fix Promo/World Event notification system PLEASE!!!

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Originally Posted by Snedhepl

What server did you experience this on?Just a quick update-We're still investigating this, unfortunately it's going to be a slow process as it seems to be something that happens when the event starts for a server (Thursday for a new event, Wednesday after a hotfix if the event is ongoing).When reporting on this bug please make sure to include what server you're on, even if you've done it before, it simply makes it that much easier so that we don't need to dig through threads or use tools to try and guess. And of course that's ignoring the chance that you might've been on a different character than usual.

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Originally Posted by Rhipf

Just going to add this in case it helps track things down.For the last two events I didn't get the event tracker on the Thursday that the event started. After the update on the following Wednesday the tracker reappeared and stayed until the event was over. Maybe there is something that isn't getting set when the events start on certain shards and when the game gets restarted after the update whatever needs to be initialized gets run and the tracker gets activated.

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Snedhepl: Fix Promo/World Event notification system PLEASE!!!